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A Volume of the Business Analysis Essential Library Series
By: Kathleen B. Hass, PMP, Lori Lindbergh, PMP, Richard Vander Horst, PMP and K. Kimi Ziemski
The business analysts serving as internal business/technology consultants is rapidly emerging in organizations. Learn about this challenging leadership role as they become strategic leaders of change for their organizations.
Become equip with the principles, knowledge, practices, and tools need to assume a leadership role in an organization. From Analyst to Leader: Elevating the Role of the Business Analyst uncovers the unique challenges for the business analyst to transition from a support role to a central leader serving as change agent, visionary, and credible leader.
Contents
Chapter 1: Project Leadership • Chapter 2: The Business Analyst as Project Leader • Chapter 3: The Business Analyst’s Leadership Role throughout the Business Solution Life Cycle • Chapter 4: The Business Analyst as Team Leader • Chapter 5: The Business Analyst’s Role in Communications • Chapter 6: Customer Relationship Management: Politics and Stakeholders • Chapter 7: Carving Out Your Leadership Role • Chapter 8: Establishing a Business Analysis Center of Excellence in Your Organization
About the Author
Kathleen Hass, PMP is the Project Management and Business Analysis Practice Leader for Management Concepts. She has more than 25 years of experience in project management and business analysis, managing large, complex projects in the airline, telecommunications, retail, and manufacturing industries and in the U.S. federal government.
Lori Lindberg, PMP has over 17 years experience in managing complex health service projects, process development, and project office integration and management. She is responsible for the application of project management processes and methodologies supporting organizational performance improvement in the healthcare, pharmaceutical, information technology, and other industry sectors.
Richard Vander Horst, PMP works for Wegmans Food Markets in the Information Technology Area, and has been with the company for over 17 years. Currently he is responsible for the Project Support Services Group whose main responsibilities revolve around Business Analysis, Project Management, and Portfolio Planning Support activities.
Kimi Ziemski is an experienced project account manager and marketing professional. Ms. Ziemski has more than 20 years of experience in project management, including experience in product development, account management and management, business process reengineering, organizational development, technology deployment, project management training, mentoring, and team building.
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